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Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Your Privacy Matters

At Stickery.AI, we believe in transparency and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.

We are committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Last updated: July 2026

Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services.

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Account Information

Name, email address, password, profile information, and—if you choose—your marketing email preference and related consent timing when you create or update your account.

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Order Information

Billing address, shipping address, payment information, and order history.

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Design Information

Sticker designs you create, prompts you use, and design preferences.

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Usage Data

How you interact with our website, pages visited, and features used.

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Cookies & Similar Technologies

Cookies and local browser storage that help the site function, stay secure, and understand general usage. See Cookies below.

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Communication

Messages, feedback, and support requests you send to us.

Cookies & Similar Technologies

We use cookies and similar technologies (such as local browser storage) to operate Stickery.ai, keep the service secure, remember certain preferences, and understand how the site is used. By continuing to use the site, you agree to our use of these technologies as described in this policy.

We do not use cookies for advertising or cross-site tracking of your activity for ad targeting.

Essential / session:

Required to keep you signed in, maintain your account session, and provide core features such as your cart, orders, and account settings. These are necessary for the site to work as expected.

Security:

Used to help protect the site and your account against abuse, bots, and unauthorized access. This may include bot-protection and security checks provided by our infrastructure partners.

Preferences & site experience:

Stored in your browser to remember short-term choices and improve your experience—for example, dismissing a notice, remembering a homepage preference, or keeping in-progress design activity available while you work.

Analytics:

Used to collect aggregated information about how visitors use the site (such as pages viewed and basic technical details) so we can improve performance and usability. We use privacy-focused analytics and do not sell this information.

Payments:

When you pay for orders or credits, you may be directed to our payment processor, Stripe. Stripe may set its own cookies as needed to process payments securely. Those cookies are governed by Stripe’s privacy practices. See the Stripe Privacy Policy.

Managing cookies

You can control or delete cookies through your browser settings. If you block essential cookies, some features—such as signing in, checkout, or saving your work—may not function properly. Preference and analytics technologies may also be limited by your browser settings or privacy controls.

For more information about your privacy rights generally, see Your Privacy Rights below, or contact us at privacy@stickery.ai.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

Service Delivery:

Process orders, create stickers, and provide customer support

Account Management:

Manage your account, process payments, and track orders

Communication:

Send transactional messages needed to run your account and orders (see Email Communications below), respond to inquiries, and provide support. Separately, if you opt in, we may send marketing emails such as cart reminders and product updates.

Improvement:

Analyze usage patterns to improve our services and user experience

Security:

Protect against fraud, abuse, and unauthorized access

Legal Compliance:

Comply with applicable laws and regulations

Email Communications

We send two kinds of email. They are not the same, and marketing messages are not required to use Stickery.ai.

Transactional emails (account and order):

We send transactional emails related to your account, orders, billing, and security—for example, verification, password and sign-in notices, order and shipping updates, receipts, and other messages needed to operate the service. These are not marketing messages. Creating an account means you may receive these emails as part of using Stickery.ai.

Marketing emails (optional):

If you choose to receive marketing emails, we may send commercial messages about Stickery.ai and STICKERLY™—including tips, occasional offers, and reminders if you leave items in your cart (sometimes called abandoned-cart or cart reminders). Marketing emails are optional. You do not need to opt in to create an account or place an order.

We only send marketing emails when you have opted in. Cart reminders are marketing messages; we do not treat them as transactional account, order, billing, or security mail.

How you opt in:

You can opt in when you create an account by selecting the optional marketing emails checkbox (it is off by default), or later by turning on marketing emails in your account preferences. Opting in is your choice; we do not require it to use the service.

How you withdraw consent:

You can stop marketing emails at any time by turning off marketing emails in your account preferences, or by using the unsubscribe link in any marketing email we send you.

After you opt out, we will not send further marketing emails. You will still receive transactional account, order, billing, and security emails as needed to operate your account and fulfill orders.

What we keep when you opt out:

When you opt in, we record that you consented and when you last opted in. If you later opt out, we turn off marketing emails and keep the record of when you last opted in so we can demonstrate consent history if needed. Opting out does not delete that last opt-in record by itself. You may still request access or deletion of personal information under Your Privacy Rights, subject to applicable law and any records we must retain.

Service providers:

We may use trusted email delivery providers to send transactional and, where you have opted in, marketing messages. Those providers process email addresses and related delivery data only to send mail on our behalf, under arrangements consistent with this policy.

Data Sharing & Third Parties

We do not sell your personal information. We may share your data with trusted third parties only in specific circumstances:

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Shipping Partners

Share delivery information with shipping carriers to fulfill your orders.

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Payment Processors

Share payment information with secure payment processors to process transactions.

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Legal Requirements

Share data when required by law or to protect our rights and safety.

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Service Providers

Share with trusted partners who help us operate and improve our services.

Your Privacy Rights

You have certain rights regarding your personal information, including:

Access:

Request a copy of the personal information we hold about you

Correction:

Request correction of inaccurate or incomplete information

Deletion:

Request deletion of your personal information

Portability:

Request transfer of your data to another service

Objection:

Object to certain processing of your personal information

Withdrawal:

Withdraw consent for processing based on consent—including marketing emails—via account preferences, the unsubscribe link in marketing emails, or by contacting us at privacy@stickery.ai.

To exercise these rights, please contact us at privacy@stickery.ai

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Address:
5441 S MACADAM AVE, SUITE R, Portland, OR 97239